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Logistics Responsiveness: Guaranteed Vehicle Availability for B2B HVAC Equipment.
CASE STUDY

Logistics Responsiveness: Guaranteed Vehicle Availability for B2B HVAC Equipment.

A climate engineering player specialized in equipping industrial and commercial buildings, this manufacturer required a rapid solution for urgent deliveries of HVAC units and plumbing equipment in Western France. With access to 33,000 vehicles and a 99.97% availability rate, the provider ensured same-day or next-day loading, even during high activity fluctuations, while offering the flexibility needed to manage last-minute requests.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Climate engineering solutions specialist; main operations in Nantes with deliveries to Brittany and Pays de la Loire, serving healthcare, industrial, and commercial sectors.

Volume & seasonality

Average of 21 shipments per month with peaks in the April-July period (+23%)

Units & packaging

Custom goods 320x150x130 cm secured with lashing straps and corner protectors, total weight per shipment between 2,500 and 6,500 kg.

Delivery constraints

Same-day delivery, tail lift + pallet jack, delivery with mandatory prior call.

Targets

Reduce transit time by over 2 hours, eliminate delays

Objectives

Faster average transit by 4-10 hours, 99.36% of shipments delivered on time, transportation cost reduction of over 18%
25
 h
Paris→Rodez transit time
1683
 €
Example job price (Premium)
114
Number of transports in 2025
99.36%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Rodez
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
25
 h
1683
 €
Paris
Toulouse
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
12
 h
508
 €
Paris
Auxerre
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
3
 h
311
 €
Paris
Annecy
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
9
 h
686
 €
Paris
Getafe
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
22
 h
660
 €
Paris
Norderstedt
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
17
 h
485
 €
Rodez
Toulouse
Auxerre
Annecy
Getafe
Norderstedt
Paris

Before/after (last 6 months)

-0,09
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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