CASE STUDY

Strengthening B2B Distribution of Thermal and HVAC Solutions in Europe with 99.6% Vehicle Availability.

A company in the climate engineering sector, specializing in the installation of heating, ventilation, and photovoltaic equipment, manages projects for both residential and commercial buildings. Facing strong international growth and a variety of sites, it had to ensure vehicle availability for regular and sometimes urgent deliveries across seven European countries. With a 99.6% vehicle availability rate and optimal responsiveness, DONE Deliveries ensured the flow of pallets and supported evolving distribution needs.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Climate engineering and renewable energy service provider; headquartered in Occitanie; technical deliveries for construction to France, Benelux, Switzerland, Spain, and Portugal.

Volume & seasonality

Average of 11 shipments per month with peaks during May-September period (+19%)

Units & packaging

Custom goods 300x150x130 cm secured with tie-down straps and corner protectors, total weight per shipment between 1,500 and 4,200 kg.

Delivery constraints

Tight time windows (7 a.m.–11 a.m. and 1 p.m.–4 p.m.), loading assistance, secure parking.

Targets

Eliminate delays, immediate access to pod/cmr

Objectives

99.62% of shipments delivered on time, all documents available on the DONE Space platform, transport cost reduced by more than 15%

Montpellier→Annecy transit time

522

€

Example job price (Premium)

113

Number of transports in 2025

99.62%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Montpellier → Annecy	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché	7 h	522 €
Montpellier → Brest	5x palette EU, 120x80 cm, 900 kg	VAN, Hayon élévateur	18 h	1050 €
Montpellier → Cholet	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN	13 h	761 €
Montpellier → Nice	Chargement personnalisé, 230x180x120 cm, 1 900 kg	Porteur, Hayon élévateur	8 h	605 €
Montpellier → Mainz	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché, Hayon élévateur	16 h	623 €
Montpellier → Berlin	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Hayon élévateur	26 h	874 €

Annecy

Brest

Cholet

Nice

Mainz

Berlin

Montpellier

Before/after (last 6 months)

-0,18

Cost per shipment

-3h

Shorter average transit time

99.96%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez