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Reliability and Visibility in B2B Transport for a European HVAC Equipment Manufacturer.
CASE STUDY

Reliability and Visibility in B2B Transport for a European HVAC Equipment Manufacturer.

An industrial company specializing in condensation management solutions for air conditioning and refrigeration was facing challenges with punctuality and oversight in its pan-European flows. Thanks to an extensive network and 24/7 monitoring by our Track & Trace experts, its shipments of technical components to over 25 countries now benefit from full traceability and a punctuality commitment, strengthening their reputation in demanding markets.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of condensation management equipment for the HVAC sector; main production site in Île-de-France; B2B distribution to installers and wholesalers in Europe and the Middle East.

Volume & seasonality

Average of 17 shipments per month with peaks during September-December (+27%)

Units & packaging

EU pallets 120x80 cm, 10 to 14 units per shipment, total weight per shipment from 900 to 2,800 kg, secured with lashing straps and anti-slip mats.

Delivery constraints

Night delivery, tail lift, secure parking.

Targets

Reduction of transit time by over 3 hours, trucks available on demand

Objectives

Average transit reduced by 4-11h, average truck availability for 99.7% of orders, transport cost reduction of more than 9%
11
 h
Bondoufle→Montauban transit time
751
 €
Example job price (Premium)
83
Number of shipments in 2025
99.49%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Bondoufle
Montauban
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
11
 h
751
 €
Bondoufle
Bordeaux
5x palette EU, 120x80 cm, 900 kg
VAN
9
 h
691
 €
Bondoufle
Le Mans
5x palette EU, 120x80 cm, 900 kg
VAN
3
 h
531
 €
Bondoufle
Caen
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
5
 h
314
 €
Bondoufle
Madrid
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
47
 h
1489
 €
Bondoufle
Amsterdam
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
10
 h
679
 €
Montauban
Bordeaux
Le Mans
Caen
Madrid
Amsterdam
Bondoufle

Before/after (last 6 months)

-0,08
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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