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Guaranteeing vehicle availability for your technical equipment in HVAC engineering.
CASE STUDY

Guaranteeing vehicle availability for your technical equipment in HVAC engineering.

A player in the HVAC and electrical engineering sector, specialized in the installation and maintenance of technical systems for buildings, was facing activity peaks requiring fast delivery of sensitive equipment to worksites. Our transport team enabled flexible flow management and a vehicle availability rate of 99.98%, even for urgent orders in Normandy and the northwest of France. This responsiveness secured technical intervention planning while keeping deadlines and logistics risks under control.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

HVAC and electrical engineering service provider for buildings; main location in Normandy; worksite interventions in France and the Northwest region.

Volume & seasonality

An average of 11 shipments per month, with peaks during the March-July period (+14%)

Units & packaging

Custom goods 320x150x130 cm secured with lashing straps and corner protectors, total shipment weight usually between 2,400 and 6,000 kg.

Delivery constraints

Night delivery, unloading assistance, secured parking.

Targets

Trucks available on demand, immediate pod/cmr access

Objectives

Average truck availability at 99.78% of placed orders, all documents available on the Done Space platform, transport cost reduction of over 10%
6
 h
Caen→Cholet transit time
601
 €
Example job price (Premium)
102
Number of shipments in 2025
99.09%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Caen
Cholet
2x palette EU, 120x80 cm, 300 kg
VAN
6
 h
601
 €
Caen
Montauban
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
12
 h
662
 €
Caen
Roanne
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
11
 h
558
 €
Caen
Le Havre
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
2
 h
365
 €
Caen
Magdeburg
16x palette EU, 120x80 cm, 7 400 kg
Porteur
32
 h
1261
 €
Caen
Bremen
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
16
 h
723
 €
Cholet
Montauban
Roanne
Le Havre
Magdeburg
Bremen
Caen

Before/after (last 6 months)

-0,14
Cost per shipment
-4h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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