A player in the HVAC and electrical engineering sector, specialized in the installation and maintenance of technical systems for buildings, was facing activity peaks requiring fast delivery of sensitive equipment to worksites. Our transport team enabled flexible flow management and a vehicle availability rate of 99.98%, even for urgent orders in Normandy and the northwest of France. This responsiveness secured technical intervention planning while keeping deadlines and logistics risks under control.

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HVAC and electrical engineering service provider for buildings; main location in Normandy; worksite interventions in France and the Northwest region.
An average of 11 shipments per month, with peaks during the March-July period (+14%)
Custom goods 320x150x130 cm secured with lashing straps and corner protectors, total shipment weight usually between 2,400 and 6,000 kg.
Night delivery, unloading assistance, secured parking.
Trucks available on demand, immediate pod/cmr access
Average truck availability at 99.78% of placed orders, all documents available on the Done Space platform, transport cost reduction of over 10%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Caen → Cholet | 2x palette EU, 120x80 cm, 300 kg | VAN | 6 h | 601 € |
Caen → Montauban | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 12 h | 662 € |
Caen → Roanne | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN | 11 h | 558 € |
Caen → Le Havre | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 2 h | 365 € |
Caen → Magdeburg | 16x palette EU, 120x80 cm, 7 400 kg | Porteur | 32 h | 1261 € |
Caen → Bremen | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché, Hayon élévateur | 16 h | 723 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This allows us to achieve a 99.6% vehicle availability rate. In the 0.4% of cases where we cannot provide a vehicle, we offer €500 compensation.
Every transport is monitored 24/7 by our Track & Trace department. We achieve a 99.2% on-time loading rate and a 98.7% on-time delivery rate. In the case of significant delays caused by us, freight can be reimbursed up to 100%.
We apply a 5-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and assignment of a DONE internal score. This system enables us to reach a 99.95% damage-free delivery rate.
You benefit from full tracking via DONE Space: real-time tracking map, automatic statuses (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every step to anticipate issues and keep you informed.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)