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Guaranteed responsiveness for B2B HVAC solution flows in Nouvelle-Aquitaine.
CASE STUDY

Guaranteed responsiveness for B2B HVAC solution flows in Nouvelle-Aquitaine.

A specialist in heating and air conditioning equipment faces the challenge of ensuring speed and availability for the delivery of technical equipment to building and real estate professionals. Urgent needs and fluctuating volumes required a solution capable of offering a vehicle available under any circumstances, even for last-minute shipments. With a vehicle availability rate of 99.96% and flexible organization, DONE Deliveries ensured fast and reliable deliveries throughout the Bordeaux region.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Provider of installation and maintenance in heating and air conditioning; business based in Bègles; delivery of technical equipment to professionals in Gironde and Nouvelle-Aquitaine.

Volume & seasonality

An average of 18 shipments per month with peaks during May-September period (+39%)

Units & packaging

Custom merchandise 250x150x120 cm secured by tie-down straps and anti-slip mats, total weight per shipment between 1,200 and 4,000 kg.

Delivery constraints

Same-day pick-up, tailgate, mandatory pre-delivery call.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability at 99.62% of orders placed, transport tracking and email notifications via the DONE Space platform, reduction of transport costs by over 15%
10
 h
Bègles→Bourges transit time
100
 €
Example job price (Premium)
178
Number of transports in 2025
98.92%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Bègles
Bourges
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
10
 h
100
 €
Bègles
Montpellier
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
10
 h
727
 €
Bègles
Orleans
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
8
 h
365
 €
Bègles
Besancon
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
12
 h
606
 €
Bègles
Amsterdam
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
19
 h
818
 €
Bègles
Utrecht
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
33
 h
993
 €
Bourges
Montpellier
Orleans
Besancon
Amsterdam
Utrecht
Bègles

Before/after (last 6 months)

-0,22
Cost per shipment
-5h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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