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Securing HVAC Equipment Logistics for Complex Projects in Île-de-France.
CASE STUDY

Securing HVAC Equipment Logistics for Complex Projects in Île-de-France.

A major player in HVAC engineering and plumbing, this specialist operates on demanding construction and renovation projects, particularly in the tertiary and hotel sectors in Île-de-France. The logistics challenges involved transporting bulky and sensitive HVAC materials, often to sites with regulated access and strict scheduling. DONE Deliveries ensured direct deliveries, without transshipment, using suitable vehicles, securing the integrity of the equipment and reducing delays and uncertainties on site.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

HVAC, heating, ventilation and plumbing specialist; based in Île-de-France; delivery of technical equipment to industrial sites, office buildings, and hotels in the Paris region.

Volume & seasonality

Average of 9 shipments per month with peaks during March–July (+23%)

Units & packaging

Custom goods 320x150x120 cm secured with straps and corner protectors, total weight per shipment between 2,200 and 6,800 kg.

Delivery constraints

Fixed loading times, loading assistance, all-risk insurance.

Targets

Transit time reduced by more than 3 hours, immediate access to POD/CMR

Objectives

Average transit 4–8h faster, all documents available on the Done Space platform, transport cost savings of over 8%.
11
 h
Pierrelatte→Metz transit time
720
 €
Example job price (Premium)
78
Number of transports in 2025
98.36%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Pierrelatte
Metz
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
11
 h
720
 €
Pierrelatte
Bourges
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
11
 h
1589
 €
Pierrelatte
Orleans
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
11
 h
717
 €
Pierrelatte
Toulouse
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
7
 h
692
 €
Pierrelatte
Rome
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
19
 h
972
 €
Pierrelatte
Waterloo
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
14
 h
553
 €
Metz
Bourges
Orleans
Toulouse
Rome
Waterloo
Pierrelatte

Before/after (last 6 months)

-0,25
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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