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Guaranteed vehicle availability for gourmet product supply in a border region.
CASE STUDY

Guaranteed vehicle availability for gourmet product supply in a border region.

As a specialized food distribution operator, this gourmet sector professional faces the challenge of heightened logistics responsiveness, especially during seasonal peaks when speed and adaptability are essential. With a vehicle availability rate of 99.97%, our transport team ensured same-day or next-day loading—even for urgent requests—offering high flexibility to handle volume fluctuations to southern France and the border area.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of premium food products; activity centered in the Pyrénées-Orientales, near the Spanish border; regional and cross-border B2B delivery.

Volume & seasonality

Average of 16 shipments per month with peaks during May-August period (+41%)

Units & packaging

Euro pallets 120x80 cm, 10 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment from 1,200 to 2,800 kg.

Delivery constraints

Night delivery, safety cord for customs, fast proof of delivery.

Targets

Enable transport visibility, trucks available on demand

Objectives

Transport tracking and email notifications via the DONE Space platform, average truck availability for 99.78% of orders placed, transport cost reduction of more than 11%
2
 h
Narbonne→Montpellier transit time
446
 €
Example job price (Premium)
174
Number of transports in 2025
99.42%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Narbonne
Montpellier
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
2
 h
446
 €
Narbonne
Cannes
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
9
 h
1490
 €
Narbonne
Valence
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
4
 h
614
 €
Narbonne
Bourges
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
9
 h
368
 €
Narbonne
Turin
5x palette EU, 120x80 cm, 900 kg
VAN
11
 h
684
 €
Narbonne
Waterloo
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
18
 h
916
 €
Montpellier
Cannes
Valence
Bourges
Turin
Waterloo
Narbonne

Before/after (last 6 months)

-0,16
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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