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Guaranteed visibility and punctuality for B2B distribution of fresh products in France.
CASE STUDY

Guaranteed visibility and punctuality for B2B distribution of fresh products in France.

Specializing in the manufacture and distribution of bakery products, this agri-food company faced major challenges of punctuality and traceability in its B2B deliveries to restaurant networks, hotels, and grocery stores. DONE Deliveries enabled optimized logistics management through real-time tracking and 24/7 supervision by a Track & Trace team, providing proactive notifications and transparent communication. Regular distribution in Île-de-France and major French cities was carried out with a high level of punctuality and control.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Producer and distributor of agri-food products, specializing in bakery; main site in Île-de-France; serves restaurant brands and specialty grocery stores across France.

Volume & seasonality

Average of 17 shipments per month with peaks during May-September (+30%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, lashing straps and non-slip mats, total weight per shipment: 1,100 to 2,900 kg.

Delivery constraints

Night delivery, safety cord for customs, all-risk insurance.

Targets

Reduce transit time by more than 3 hours, enable transport visibility

Objectives

Faster average transit by 4-10 hours, transport tracking and email notifications via the done space platform, transport cost reduction by over 14%
9
 h
Paris→Nancy transit time
100
 €
Example job price (Premium)
142
Number of transports in 2025
99.28%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Nancy
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
9
 h
100
 €
Paris
Quimper
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
9
 h
826
 €
Paris
Lorient
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
9
 h
707
 €
Paris
Perpignan
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
14
 h
501
 €
Paris
Bologna
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
18
 h
1272
 €
Paris
Zwolle
2x palette EU, 120x80 cm, 300 kg
VAN
11
 h
384
 €
Nancy
Quimper
Lorient
Perpignan
Bologna
Zwolle
Paris

Before/after (last 6 months)

-0,09
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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