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Guaranteeing logistics security for specialty coffee distribution in France.
CASE STUDY

Guaranteeing logistics security for specialty coffee distribution in France.

An urban roaster specialized in high-quality coffees needed to secure its fragile and high-value B2B flows to its cafés and partners, with a minimal damage rate. Thanks to rigorous control and a five-step selection of carriers, DONE Deliveries ensured preservation of goods throughout France with a 99.98% undamaged delivery rate.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Paris-based specialty coffee roaster; B2B distribution of premium coffees to establishments and partners across France.

Volume & seasonality

An average of 24 shipments per month, with peaks during October-December (+34%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, lashing straps and anti-slip mats, total shipment weight around 1,200 kg.

Delivery constraints

Fixed loading hours, security rope for customs, rapid POD.

Targets

Immediate access to POD/CMR, eliminate delays

Objectives

All documents available on the DONE Space platform, 99.37% of shipments delivered on time, transport costs reduced by over 15%
7
 h
Colombes→Roubaix transit time
100
 €
Example job price (Premium)
204
Number of transports in 2025
99.37%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Colombes
Roubaix
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
7
 h
100
 €
Colombes
Caen
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
4
 h
512
 €
Colombes
Nice
16x palette EU, 120x80 cm, 7 400 kg
Porteur
30
 h
1656
 €
Colombes
Tarbes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
13
 h
784
 €
Colombes
Eindhoven
5x palette EU, 120x80 cm, 900 kg
VAN
9
 h
577
 €
Colombes
Mechelen
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
7
 h
349
 €
Roubaix
Caen
Nice
Tarbes
Eindhoven
Mechelen
Colombes

Before/after (last 6 months)

-0,22
Cost per shipment
-2h
Shorter average transit time
99.98%
Undamaged delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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