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Guaranteeing the freshness of artisanal charcuterie with direct and secure deliveries.
CASE STUDY

Guaranteeing the freshness of artisanal charcuterie with direct and secure deliveries.

A traditional charcuterie producer based in central France faced demanding logistics needs: preserving the quality of sensitive products during B2B shipments and avoiding damage from multiple handling. DONE Deliveries implemented a bespoke service with adapted vehicles and direct delivery, allowing goods to be transported without reloading while reducing the risk of delays. Main shipping routes served major French urban regions and specialist distribution networks.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Artisanal charcuterie producer; main operations in Auvergne; regular deliveries to wholesalers, specialty shops, and food service businesses throughout France.

Volume & seasonality

Average of 12 shipments per month, with peaks in October-December (+27%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, lashing straps and non-slip mats, total weight per shipment between 1,200 and 2,500 kg.

Delivery constraints

Fixed delivery times, assistance with loading, mandatory pre-delivery phone call.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability for 99.54% of orders, real-time transport tracking and email notifications via the done space platform, transport cost reduction of over 20%
14
 h
Toulouse→Mulhouse transit time
50
 €
Example job price (Premium)
122
Number of shipments in 2025
99.31%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Toulouse
Mulhouse
2x palette EU, 120x80 cm, 300 kg
VAN
14
 h
50
 €
Toulouse
Niort
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
9
 h
100
 €
Toulouse
Cannes
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
11
 h
809
 €
Toulouse
Limoges
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
4
 h
413
 €
Toulouse
Duisburg
5x palette EU, 120x80 cm, 900 kg
VAN
20
 h
998
 €
Toulouse
Barcelona
5x palette EU, 120x80 cm, 900 kg
VAN
7
 h
706
 €
Mulhouse
Niort
Cannes
Limoges
Duisburg
Barcelona
Toulouse

Before/after (last 6 months)

-0,13
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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