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Logistics responsiveness for B2B flows of thermal insulation to building managers.
A key player in energy efficiency specializing in installing thermal insulation for boiler rooms and substations distributes technical covers to site managers across France. The challenge was the urgency and reliability of shipments, with fast and often unexpected delivery requests. Thanks to 99.97% vehicle availability and the responsiveness of DONE Deliveries, each shipment was scheduled on the same day or the next, ensuring ongoing job site supply without stockouts.
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99,95%
98,2%
99,6%
Client profile & transport requirements
Business
Specialist in thermal insulation solutions for heating equipment; business mainly based in Île-de-France; shipments of insulation materials to maintenance companies and multi-site operators in France.
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Volume & seasonality
Average of 21 shipments per month with peaks during the March-June period (+20%)
Units & packaging
Custom goods 240x150x100 cm secured by tie-down straps and corner protectors, total shipment weight between 600 and 3,200 kg.
Delivery constraints
Night delivery, liftgate, all-risk insurance.
Targets
Enable transport visibility, trucks available on demand
Objectives
Transport tracking and email notifications via the DONE Space platform, average truck availability of 99.55% of orders placed, reduction of transport costs by over 15%
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Rouen → Lyon | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 10 h | 50 € |
Rouen → Niort | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 8 h | 50 € |
Rouen → Limoges | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché | 8 h | 361 € |
Rouen → Mulhouse | 16x palette EU, 120x80 cm, 7 400 kg | Porteur, Hayon élévateur | 25 h | 1076 € |
Rouen → Piacenza | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 19 h | 626 € |
Rouen → Munich | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 17 h | 840 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
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European countries
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Order your transport and consider it DONE
Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)
