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Maximum logistics security for organic artisanal chocolates delivered undamaged across Europe.
CASE STUDY

Maximum logistics security for organic artisanal chocolates delivered undamaged across Europe.

A premium confectionery specialist, this producer of organic and fair trade chocolates faces B2B distribution challenges, dealing with fragile and breakable goods. Through a strict carrier selection process and a 99.98% damage-free delivery rate, the provider ensures pallet integrity throughout Europe, while increasing trust among specialized distributors.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Artisanal quality chocolate producer based in Pays de la Loire; B2B distribution to gourmet stores, organic networks, and specialty retailers in France, Belgium, and Germany.

Volume & seasonality

Average of 18 shipments per month with peaks during October-December period (+23%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, lashing straps and anti-slip mats, total shipment weight between 800 and 2,200 kg.

Delivery constraints

Night delivery, unloading assistance, mandatory pre-delivery call.

Targets

Immediate access to POD/CMR, enable transport visibility

Objectives

All documents available on the DONE Space platform, transport tracking and email notifications via the DONE Space platform, transport cost reduction over 16%
8
 h
Reims→Mulhouse transit time
664
 €
Example job price (Premium)
119
Number of shipments in 2025
99.3%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Reims
Mulhouse
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
8
 h
664
 €
Reims
Perpignan
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
15
 h
50
 €
Reims
Rodez
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
14
 h
451
 €
Reims
Brest
16x palette EU, 120x80 cm, 7 400 kg
Porteur
27
 h
1571
 €
Reims
Magdeburg
2x palette EU, 120x80 cm, 300 kg
VAN
14
 h
456
 €
Reims
Hamburg
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
14
 h
440
 €
Mulhouse
Perpignan
Rodez
Brest
Magdeburg
Hamburg
Reims

Before/after (last 6 months)

-0,23
Cost per shipment
-3h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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