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Reliability and logistics expertise for the distribution of natural soaps in Europe.
CASE STUDY

Reliability and logistics expertise for the distribution of natural soaps in Europe.

A player in the hygiene and cleaning sector, specializing in the manufacturing of traditional soaps made from vegetable oils, needed to meet growing demand while securing deliveries to various European markets. Thanks to a dedicated transport team and expert logistics organization, each shipment was handled with personalized tracking, reinforced quality control, and full visibility, ensuring the punctuality and integrity of the manufacturer’s pallets during order peaks, particularly to France, Germany, and Belgium.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Producer of natural soaps and personal care items; based in Marseille; B2B supply to specialist retailers and distributors in France, Germany, and Belgium.

Volume & seasonality

Average of 11 shipments per month with peaks during March-June period (+43%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 1,000 and 2,800 kg.

Delivery constraints

Same day delivery, unloading assistance, secure parking.

Targets

Immediate access to POD/CMR, eliminate delays

Objectives

All documents available on the DONE Space platform, 99.03% of shipments delivered on time, transport costs reduced by over 17%
20
 h
Marseille→Quimper transit time
554
 €
Example job price (Premium)
177
Number of transports in 2025
99.03%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Marseille
Quimper
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
20
 h
554
 €
Marseille
Nancy
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
12
 h
541
 €
Marseille
Reims
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
13
 h
474
 €
Marseille
Le Mans
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
14
 h
492
 €
Marseille
Enschede
8x palette EU, 120x80 cm, 5 100 kg
Porteur
47
 h
1622
 €
Marseille
Zwolle
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
21
 h
566
 €
Quimper
Nancy
Reims
Le Mans
Enschede
Zwolle
Marseille

Before/after (last 6 months)

-0,22
Cost per shipment
-5h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

We deliver across the whole of Europe.
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