A player in the hygiene and cleaning sector, specializing in the manufacturing of traditional soaps made from vegetable oils, needed to meet growing demand while securing deliveries to various European markets. Thanks to a dedicated transport team and expert logistics organization, each shipment was handled with personalized tracking, reinforced quality control, and full visibility, ensuring the punctuality and integrity of the manufacturer’s pallets during order peaks, particularly to France, Germany, and Belgium.

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Producer of natural soaps and personal care items; based in Marseille; B2B supply to specialist retailers and distributors in France, Germany, and Belgium.
Average of 11 shipments per month with peaks during March-June period (+43%)
EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 1,000 and 2,800 kg.
Same day delivery, unloading assistance, secure parking.
Immediate access to POD/CMR, eliminate delays
All documents available on the DONE Space platform, 99.03% of shipments delivered on time, transport costs reduced by over 17%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Marseille → Quimper | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 20 h | 554 € |
Marseille → Nancy | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 12 h | 541 € |
Marseille → Reims | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 13 h | 474 € |
Marseille → Le Mans | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 14 h | 492 € |
Marseille → Enschede | 8x palette EU, 120x80 cm, 5 100 kg | Porteur | 47 h | 1622 € |
Marseille → Zwolle | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 21 h | 566 € |
We rely on a network of more than 13,000 verified carriers and 33,000 trucks and vans. This allows us to reach a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer compensation of €500.
Each transport is monitored 24/7 by our Track & Trace department. We achieve an on-time loading ratio of 99.2% and on-time delivery ratio of 98.7%. In case of significant delays due to our fault, freight may be refunded up to 100%.
We apply a 5-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and assignment of a DONE internal score. This system allows us to achieve a 99.95% damage-free delivery rate.
You benefit from full tracking via DONE Space: real-time tracking map, automatic statuses (loading, departure, arrival), and email notifications. Our Track & Trace team monitors each step to anticipate issues and keep you informed.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)