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Reduce the risk of damage for high-value dairy products with verified carriers.
CASE STUDY

Reduce the risk of damage for high-value dairy products with verified carriers.

Active in the production and distribution of dairy products for the foodservice sector, this agri-food group faces major logistics challenges due to the fragility and value of its goods, particularly butter and cream. Our transport team implemented a strict five-step carrier verification process to secure every shipment destined for professional clients in Spain. This approach resulted in a 99.97% damage-free delivery rate, ensuring the safety and integrity of delivered products.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Industrial group specialized in dairy products for foodservice; logistics base near Rennes; B2B distribution to establishments in Spain and France.

Volume & seasonality

An average of 16 shipments per month with peaks during March-June period (+18%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight between 1,200 and 3,000 kg.

Delivery constraints

Same-day pick-up, tail lift, fast POD.

Targets

Enable transport visibility, trucks available on demand

Objectives

Transport tracking and email notifications via the DONE Space platform, average truck availability for 99.61 of orders placed, transport cost reduction of over 10%
8
 h
Dinan→Bourges transit time
683
 €
Example job price (Premium)
129
Number of transports in 2025
99.56%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Dinan
Bourges
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
8
 h
683
 €
Dinan
Niort
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
6
 h
629
 €
Dinan
Quimper
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
4
 h
518
 €
Dinan
Roanne
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
12
 h
722
 €
Dinan
Maastricht
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
26
 h
1180
 €
Dinan
Malaga
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
29
 h
816
 €
Bourges
Niort
Quimper
Roanne
Maastricht
Malaga
Dinan

Before/after (last 6 months)

-0,16
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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