CASE STUDY

Secure deliveries for high-end decor, without compromising the integrity of the pieces.

A high-end interior decoration company, specialized in exquisite objects and custom pieces, faced the challenge of safely transporting fragile, high-value goods to its regional boutiques. The risk of damage during transport posed a major issue for maintaining top presentation standards at points of sale. Through rigorous selection of carriers and our verification process, shipments now benefit from a very low damage rate, ensuring smooth deliveries to cities in Western and Central France.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor and designer of high-end furniture and decorative items; primarily based in Rennes with a regional presence; B2B deliveries for specialty stores and decorators in France, especially the West and Center.

Volume & seasonality

Average of 13 shipments per month with peaks during October-January (+11%)

Units & packaging

Custom goods 260x150x120 cm secured with lashing straps and corner protectors, total shipment weight between 1,200 and 3,800 kg.

Delivery constraints

Narrow time windows (9 a.m.–12 p.m. and 1 p.m.–4 p.m.), unloading assistance, delivery with mandatory advance call.

Targets

Immediate access to POD/CMR, eliminate delays

Objectives

All documents available on the DONE Space platform, 99.22% of shipments delivered on time, transport costs reduced by more than 16%

Rennes→Tours transit time

513

€

Example job price (Premium)

144

Number of transports in 2025

99.22%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Rennes → Tours	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché, Hayon élévateur	4 h	513 €
Rennes → Nantes	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché	4 h	363 €
Rennes → Cannes	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché, Hayon élévateur	19 h	908 €
Rennes → Arras	2x palette EU, 120x80 cm, 300 kg	VAN	9 h	285 €
Rennes → Frankfurt am Main	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN	16 h	479 €
Rennes → Waterloo	10x caisses personnalisées, 180x140x60 cm, 3 500 kg	Porteur, Hayon élévateur	25 h	829 €

Tours

Nantes

Cannes

Arras

Frankfurt am Main

Waterloo

Rennes

Before/after (last 6 months)

-0,09

Cost per shipment

-3h

Shorter average transit time

99.97%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez