A French manufacturer specializing in the design of oenological solutions for wine estates and cooperatives managed regular shipments of fragile, high-value goods to France and Europe. Due to the demand for undamaged deliveries, our transport team implemented a strict carrier verification process and suitable protective measures, achieving a 99.96% damage-free delivery rate. This proactive approach addresses the responsiveness and reliability expected in technical agri-food industries.

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Manufacturer designing products for oenology and the agri-food sector; based in Reims; serving wine estates and specialist distributors in France and Europe.
Average of 20 shipments per month with peaks during August-October (+16%)
EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,100 and 2,800 kg.
Same-day pickup, unloading assistance, rapid POD.
Immediate access to POD/CMR, reduction of transit time by more than 4 hours
All documents are available on the DONE Space platform, average transit time is 4-8 hours faster, transport costs reduced by over 8%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Épernay → Mulhouse | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN | 10 h | 578 € |
Épernay → Marseille | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN | 27 h | 100 € |
Épernay → Orleans | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur | 8 h | 516 € |
Épernay → Nancy | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 4 h | 280 € |
Épernay → Rome | 5x palette EU, 120x80 cm, 900 kg | VAN | 24 h | 1354 € |
Épernay → Kelsterbach | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 7 h | 462 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This enables us to achieve a 99.6% vehicle availability rate. In the 0.4% of cases where we cannot provide a vehicle, we offer a compensation of €500.
Each transport is monitored 24/7 by our Track & Trace department. We achieve a 99.2% on-time loading ratio and a 98.7% on-time delivery ratio. In the event of a significant delay due to our fault, freight may be reimbursed up to 100%.
We implement a five-step verification process: legal and compliance checks, insurance verification, reputation review, performance history analysis, and assignment of a DONE internal score. This system allows us to achieve a 99.95% damage-free delivery rate.
By default, every shipment is covered by carrier liability insurance (CMR) with a limit of up to €300,000 per claim. For high-value goods, you can add, at booking, Cargo 'all risks' insurance covering almost the entire value of the goods.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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