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Securing B2B delivery of sensitive oenological solutions in Europe.
CASE STUDY

Securing B2B delivery of sensitive oenological solutions in Europe.

A French manufacturer specializing in the design of oenological solutions for wine estates and cooperatives managed regular shipments of fragile, high-value goods to France and Europe. Due to the demand for undamaged deliveries, our transport team implemented a strict carrier verification process and suitable protective measures, achieving a 99.96% damage-free delivery rate. This proactive approach addresses the responsiveness and reliability expected in technical agri-food industries.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer designing products for oenology and the agri-food sector; based in Reims; serving wine estates and specialist distributors in France and Europe.

Volume & seasonality

Average of 20 shipments per month with peaks during August-October (+16%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,100 and 2,800 kg.

Delivery constraints

Same-day pickup, unloading assistance, rapid POD.

Targets

Immediate access to POD/CMR, reduction of transit time by more than 4 hours

Objectives

All documents are available on the DONE Space platform, average transit time is 4-8 hours faster, transport costs reduced by over 8%
10
 h
Épernay→Mulhouse transit time
578
 €
Example job price (Premium)
164
Number of shipments in 2025
99.94%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Épernay
Mulhouse
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
10
 h
578
 €
Épernay
Marseille
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
27
 h
100
 €
Épernay
Orleans
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
8
 h
516
 €
Épernay
Nancy
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
4
 h
280
 €
Épernay
Rome
5x palette EU, 120x80 cm, 900 kg
VAN
24
 h
1354
 €
Épernay
Kelsterbach
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
7
 h
462
 €
Mulhouse
Marseille
Orleans
Nancy
Rome
Kelsterbach
Épernay

Before/after (last 6 months)

-0,25
Cost per shipment
-5h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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