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Securing B2B transport of fragile external joinery through strict carrier verification.
CASE STUDY

Securing B2B transport of fragile external joinery through strict carrier verification.

A manufacturer of external joinery operating in the Paris region, this specialist delivers windows, doors, glass facades, and glazing solutions for the construction industry. The challenge: ensuring the flawless integrity of fragile, bulky products in every B2B delivery, amid high risk of damage during transport. Through a rigorous carrier selection process and continuous quality monitoring, DONE Deliveries enabled a damage-free delivery rate of 99.95% while maintaining delivery deadlines across Île-de-France and neighbouring regions.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of custom external joinery; main site in Île-de-France; deliveries to craftsmen, developers, and construction professionals throughout Paris and surrounding areas.

Volume & seasonality

Average of 11 shipments per month, with peaks during March to July period (+14%)

Units & packaging

Custom goods 260x150x120 cm, secured with lashing straps and corner protectors, average shipment weight between 1,100 and 4,100 kg.

Delivery constraints

Same-day delivery, unloading assistance, all-risk insurance.

Targets

Immediate access to POD/CMR, trucks available on demand

Objectives

All documents available via DONE Space platform, average truck availability at 99.51% of placed orders, transport cost reduced by over 13%
5
 h
Montreuil→Chartres transit time
533
 €
Example job price (Premium)
113
Number of shipments in 2025
99.29%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Montreuil
Chartres
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
5
 h
533
 €
Montreuil
Troyes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
9
 h
100
 €
Montreuil
Niort
16x palette EU, 120x80 cm, 7 400 kg
Porteur
25
 h
1098
 €
Montreuil
Vannes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
10
 h
681
 €
Montreuil
Ciampino
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
28
 h
990
 €
Montreuil
Magdeburg
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
15
 h
465
 €
Chartres
Troyes
Niort
Vannes
Ciampino
Magdeburg
Montreuil

Before/after (last 6 months)

-0,14
Cost per shipment
-6h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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