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Securing B2B Transport of Fragile Kitchen Appliances Across Europe.
CASE STUDY

Securing B2B Transport of Fragile Kitchen Appliances Across Europe.

A specialist in small home appliances designed in France, this player had to guarantee the reliability of its kitchen appliance shipments to various European markets. Managing the risk of damage and being able to scale up without disrupting the supply chain were essential. Thanks to a rigorous carrier selection and continuous monitoring, DONE Deliveries ensured safe flows with one of the industry’s highest rates of damage-free deliveries.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of kitchen appliances and small home appliances; based in Île-de-France; B2B distribution to specialized retailers and e-commerce sellers in France, Belgium, Germany, and Spain.

Volume & seasonality

Average of 17 shipments per month, with peaks during March–July period (+20%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total weight between 1,200 and 2,600 kg, secured with tie-down straps and anti-slip mats.

Delivery constraints

Narrow time slots (8 am–12 pm and 1 pm–5 pm), loading assistance, all-risk insurance.

Targets

Enable transport visibility, eliminate delays

Objectives

Shipment tracking and email notifications on the DONE Space platform, 99.66% of shipments delivered on time, transport cost reduction by over 16%
14
 h
Châtillon→Vannes transit time
50
 €
Example job price (Premium)
123
Number of shipments in 2025
99.66%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Châtillon
Vannes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
14
 h
50
 €
Châtillon
Colmar
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
5
 h
50
 €
Châtillon
Reims
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
9
 h
616
 €
Châtillon
Orleans
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
7
 h
644
 €
Châtillon
Coslada
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
23
 h
1297
 €
Châtillon
Mechelen
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
12
 h
739
 €
Vannes
Colmar
Reims
Orleans
Coslada
Mechelen
Châtillon

Before/after (last 6 months)

-0,23
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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