CASE STUDY

Securing building materials and equipment flows without compromising on reliability.

A major player in the construction sector, specializing in sustainable and technical projects, this industrial client faces significant logistics challenges to deliver high-value materials and equipment to construction sites across several French regions and neighboring countries. Through a rigorous carrier selection process and a quality control system for every shipment, the transport provider achieved an undamaged delivery rate close to 99.96%, ensuring the safety and punctuality required at each site.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

General building contractor specializing in sustainable construction; based in the Grand Est, serving France, Belgium, Germany, and Switzerland.

Volume & seasonality

Average of 19 shipments per month with peaks during March-July period (+46%)

Units & packaging

Custom goods 320x160x130 cm, secured with lashing straps and corner protectors. Total weight per shipment between 2,500 and 7,000 kg.

Delivery constraints

Fixed loading hours, tail lift + pallet jack, secured parking.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability at 99.7% of orders placed, transport tracking and email notifications via the Done Space platform, cost reduction on transport of over 11%

Strasbourg→Marseille transit time

100

€

Example job price (Premium)

196

Number of transports in 2025

99.63%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Strasbourg → Marseille	5x palette EU, 120x80 cm, 900 kg	VAN	27 h	100 €
Strasbourg → Chartres	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN	10 h	734 €
Strasbourg → Auxerre	8x palette EU, 120x80 cm, 5 100 kg	Porteur	10 h	914 €
Strasbourg → Limoges	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché	13 h	556 €
Strasbourg → Cologne	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché	7 h	628 €
Strasbourg → Turin	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché	13 h	563 €

Marseille

Chartres

Auxerre

Limoges

Cologne

Turin

Strasbourg

Before/after (last 6 months)

-0,11

Cost per shipment

-4h

Shorter average transit time

99.96%

Undamaged delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez