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Securing fresh goods flows for urban food distribution.
CASE STUDY

Securing fresh goods flows for urban food distribution.

A major player in specialized fresh food distribution in Paris needed to ensure the integrity of sensitive goods during supply peaks, while maintaining a low damage rate despite the fragility of the products. By relying on strict carrier vetting and a reliable network, our team achieved a 99.97% damage-free delivery rate, thus guaranteeing the quality and safety of urban flows to its Parisian locations.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialized distributor of fruits, vegetables, and fresh food products; main network in Paris with delivery to sales outlets in Île-de-France; manages sourcing from local and national producers.

Volume & seasonality

Average of 9 shipments per month with peaks during June-September period (+30%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment on average, secured with tie-down straps and non-slip mats, total weight per shipment between 950 and 2,400 kg.

Delivery constraints

Night delivery, tail lift, secured parking.

Targets

Reduce transit time by over 2 hours, immediate access to POD/CMR

Objectives

Faster average transit by 4-11 hours, all documents available on the DONE Space platform, transport cost reduction of more than 19%
8
 h
Paris→Lyon transit time
50
 €
Example job price (Premium)
111
Number of transports in 2025
99.23%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Lyon
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
8
 h
50
 €
Paris
Limoges
2x palette EU, 120x80 cm, 300 kg
VAN
7
 h
50
 €
Paris
Nantes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
7
 h
450
 €
Paris
Perpignan
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
14
 h
497
 €
Paris
Bologna
16x palette EU, 120x80 cm, 7 400 kg
Porteur
31
 h
1923
 €
Paris
Enschede
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
12
 h
403
 €
Lyon
Limoges
Nantes
Perpignan
Bologna
Enschede
Paris

Before/after (last 6 months)

-0,21
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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