CASE STUDY

Securing the delivery of luxury accessories with an exceptionally low damage rate.

Specializing in the manufacture of high-end accessories for fashion and luxury, this Paris-based manufacturer was looking for a transport partner capable of guaranteeing the integrity of goods as valuable as they are fragile. The challenges: minimizing any risk of damage or loss during shipment, especially for sensitive routes between France and Italy. Thanks to a rigorous carrier verification process and a damage-free delivery rate reaching 99.96%, DONE Deliveries secured every shipment of customized handcrafted pieces.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Workshop manufacturing fashion accessories and luxury items based in Paris; B2B deliveries throughout France and to Italy for fashion houses.

Volume & seasonality

Average of 25 shipments per month, with peaks during February to April period (+21%)

Units & packaging

Set of boxes 90x60x80 cm, 12 units per shipment on average, secured with lashing straps and corner protectors, total shipment weight between 700 and 2,500 kg.

Delivery constraints

Narrow delivery windows (9am–12pm and 2pm–5pm), security cord for customs, quick proof of delivery.

Targets

Trucks available on demand, provide transport visibility

Objectives

Average truck availability for 99.79% of orders, shipment tracking and email notifications via the DONE Space platform, transport cost reduction of over 19%

Paris→Paris transit time

100

€

Example job price (Premium)

157

Number of transports in 2025

98.85%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Paris → Paris	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché	2 h	100 €
Paris → Roubaix	5x palette EU, 120x80 cm, 900 kg	VAN, Hayon élévateur	4 h	449 €
Paris → Bourges	2x palette EU, 120x80 cm, 300 kg	VAN	4 h	265 €
Paris → Perpignan	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN	14 h	493 €
Paris → Utrecht	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Hayon élévateur	9 h	636 €
Paris → Etten-Leur	Chargement personnalisé, 230x180x120 cm, 1 900 kg	Porteur, Hayon élévateur	10 h	605 €

Paris

Roubaix

Bourges

Perpignan

Utrecht

Etten-Leur

Paris

Before/after (last 6 months)

-0,08

Cost per shipment

-5h

Shorter average transit time

99.96%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez