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Securing the shipment of steel materials with a near-zero damage rate.
CASE STUDY

Securing the shipment of steel materials with a near-zero damage rate.

An industrial company in the building materials sector, specializing in manufacturing steel solutions for buildings, faced the challenge of delivering bulky metal pallets without incidents to its B2B customers in France and Europe. The need for a reliable supply chain, able to guarantee the integrity of goods at every stage, was crucial given the fragility and high value of transported products. Through rigorous carrier selection and strict quality control processes, our transport team achieved a damage-free delivery rate of 99.95%, thus securing every major shipment.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Industrial specialist in steel roofing and cladding solutions; main site in Auvergne; supplies construction companies and architects in France and several European countries.

Volume & seasonality

Average of 24 shipments per month with peaks during March-July (+29%)

Units & packaging

Custom goods 320x150x120 cm secured with lashing straps and corner protectors, total weight per shipment from 2,800 to 7,500 kg.

Delivery constraints

Fixed delivery hours, loading assistance, mandatory pre-delivery call.

Targets

Enable transport visibility, reduction in transit time by more than 2h

Objectives

Transport tracking and email notifications via the DONE Space platform, average transit time faster by 4-5h, transport costs reduced by more than 20%
9
 h
Clermont-Ferrand→Nantes transit time
50
 €
Example job price (Premium)
167
Number of shipments in 2025
98.25%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Clermont-Ferrand
Nantes
2x palette EU, 120x80 cm, 300 kg
VAN
9
 h
50
 €
Clermont-Ferrand
Annecy
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
8
 h
100
 €
Clermont-Ferrand
Bordeaux
2x palette EU, 120x80 cm, 300 kg
VAN
7
 h
369
 €
Clermont-Ferrand
Le Havre
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
10
 h
448
 €
Clermont-Ferrand
Etten-Leur
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
14
 h
514
 €
Clermont-Ferrand
Antwerp
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
14
 h
428
 €
Nantes
Annecy
Bordeaux
Le Havre
Etten-Leur
Antwerp
Clermont-Ferrand

Before/after (last 6 months)

-0,24
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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