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Securing the shipment of steel materials with a near-zero damage rate.
An industrial company in the building materials sector, specializing in manufacturing steel solutions for buildings, faced the challenge of delivering bulky metal pallets without incidents to its B2B customers in France and Europe. The need for a reliable supply chain, able to guarantee the integrity of goods at every stage, was crucial given the fragility and high value of transported products. Through rigorous carrier selection and strict quality control processes, our transport team achieved a damage-free delivery rate of 99.95%, thus securing every major shipment.
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99,95%
98,2%
99,6%
Client profile & transport requirements
Business
Industrial specialist in steel roofing and cladding solutions; main site in Auvergne; supplies construction companies and architects in France and several European countries.
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Volume & seasonality
Average of 24 shipments per month with peaks during March-July (+29%)
Units & packaging
Custom goods 320x150x120 cm secured with lashing straps and corner protectors, total weight per shipment from 2,800 to 7,500 kg.
Delivery constraints
Fixed delivery hours, loading assistance, mandatory pre-delivery call.
Targets
Enable transport visibility, reduction in transit time by more than 2h
Objectives
Transport tracking and email notifications via the DONE Space platform, average transit time faster by 4-5h, transport costs reduced by more than 20%
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Clermont-Ferrand → Nantes | 2x palette EU, 120x80 cm, 300 kg | VAN | 9 h | 50 € |
Clermont-Ferrand → Annecy | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur | 8 h | 100 € |
Clermont-Ferrand → Bordeaux | 2x palette EU, 120x80 cm, 300 kg | VAN | 7 h | 369 € |
Clermont-Ferrand → Le Havre | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 10 h | 448 € |
Clermont-Ferrand → Etten-Leur | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 14 h | 514 € |
Clermont-Ferrand → Antwerp | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 14 h | 428 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
Read more cases
37
European countries
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Order your transport and consider it DONE
Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)
