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Visibility and on-time delivery guaranteed for B2B logistics of food ingredients to Europe.
CASE STUDY

Visibility and on-time delivery guaranteed for B2B logistics of food ingredients to Europe.

A player in the agri-food industry, specializing in natural ingredients for foodservice professionals, needed to ensure reliable palletized goods deliveries to new European markets. Key challenges included real-time traceability, securing delivery time slots, and the ability to respond quickly to unexpected logistics events. Relying on 24/7 proactive tracking and precise flow management, the provider ensured timely arrival of shipments to distributors and chefs, including in France and Belgium.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Producer of plant-based food ingredients in Dijon; product offer for foodservice professionals; B2B deliveries to distributors and kitchens in France, Belgium, and Western Europe.

Volume & seasonality

Average of 23 shipments per month with peaks during March–June period (+15%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total weight per shipment between 1,000 and 2,500 kg.

Delivery constraints

Fixed loading hours, unloading assistance, GPS tracking.

Targets

Reduce transit time by more than 3 hours, immediate access to POD/CMR

Objectives

Faster average transit time by 4–12 hours, all documents available on the DONE Space platform, transport cost reduction of over 15%
7
 h
Paris→Tourcoing transit time
100
 €
Example job price (Premium)
90
Number of transports in 2025
98.25%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Tourcoing
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
7
 h
100
 €
Paris
Tarbes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
28
 h
100
 €
Paris
Le Havre
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
4
 h
295
 €
Paris
Nancy
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
7
 h
590
 €
Paris
Dietzenbach
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
9
 h
467
 €
Paris
Alkmaar
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
10
 h
434
 €
Tourcoing
Tarbes
Le Havre
Nancy
Dietzenbach
Alkmaar
Paris

Before/after (last 6 months)

-0,14
Cost per shipment
-2h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

We deliver across the whole of Europe.
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