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Ensuring vehicle availability for corporate events with zero margin for error in the Southwest.
CASE STUDY

Ensuring vehicle availability for corporate events with zero margin for error in the Southwest.

As a player in organizing professional events and seminars, specializing in bespoke experiences, the organizer had to deal with flexibility constraints and deliveries spread across the Basque Country and surrounding areas. Thanks to the ability to provide a vehicle within 24 hours, a vehicle availability rate of 99.96%, and agile management of last-minute shipments, DONE Deliveries enabled seamless, on-time deliveries for every event, even during peak season.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Corporate event and seminar organization; based in Biarritz with operations in the Basque Country and the southwest of France; services for national and international corporate groups.

Volume & seasonality

Average of 25 shipments per month with peaks between May and September (+23%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, lashing straps and anti-slip mats for securing, total shipment weight between 950 and 2,500 kg.

Delivery constraints

Night delivery, loading assistance, secured parking.

Targets

Eliminate delays, enable transport visibility

Objectives

98.57% of shipments delivered on time, transport tracking and email notifications on the done space platform, transport cost reduction over 11%
15
 h
Lot-et-Garonne→Colmar transit time
50
 €
Example job price (Premium)
195
Number of transports in 2025
98.57%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lot-et-Garonne
Colmar
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
15
 h
50
 €
Lot-et-Garonne
Poitiers
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
9
 h
100
 €
Lot-et-Garonne
Annecy
16x palette EU, 120x80 cm, 7 400 kg
Porteur
26
 h
1160
 €
Lot-et-Garonne
Dijon
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
12
 h
415
 €
Lot-et-Garonne
Norderstedt
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
28
 h
1246
 €
Lot-et-Garonne
Etten-Leur
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
19
 h
517
 €
Colmar
Poitiers
Annecy
Dijon
Norderstedt
Etten-Leur
Lot-et-Garonne

Before/after (last 6 months)

-0,1
Cost per shipment
-3h
Shorter average transit time
99.96%
No-damage delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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