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Securing high-end event logistics with maximum vehicle availability.
CASE STUDY

Securing high-end event logistics with maximum vehicle availability.

A specialist in technical solutions for events and live shows, this group faced variable logistics needs due to large audiovisual installations and tight deadlines across several French regions. With a 99.97% vehicle availability rate and dedicated support, the provider ensured on-site delivery without disruption or delay, even during peak activity linked to major immersive projects.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Technical service provider for events and live shows; based in the Grand Est, with regular operations throughout France; organizes large audiovisual installations for professional and cultural events.

Volume & seasonality

Average of 24 shipments per month, with peaks during May-July (+12%)

Units & packaging

Custom goods 320x160x120 cm secured with tie-down straps and corner protectors, total shipment weight from 2,400 to 6,000 kg.

Delivery constraints

Same-day delivery, security cord for customs, secure parking.

Targets

Immediate access to POD/CMR, trucks available on demand

Objectives

All documents available on the DONE Space platform, average truck availability for 99.52% of orders placed, transport cost reduction of over 17%
17
 h
Mulhouse→Quimper transit time
516
 €
Example job price (Premium)
104
Number of transports in 2025
98.43%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Mulhouse
Quimper
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
17
 h
516
 €
Mulhouse
Marseille
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
25
 h
100
 €
Mulhouse
Arras
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
11
 h
626
 €
Mulhouse
Rouen
16x palette EU, 120x80 cm, 7 400 kg
Porteur
26
 h
1103
 €
Mulhouse
Berlin
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
14
 h
479
 €
Mulhouse
Bologna
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
15
 h
712
 €
Quimper
Marseille
Arras
Rouen
Berlin
Bologna
Mulhouse

Before/after (last 6 months)

-0,15
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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