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Quasi-instant availability for refrigerated distribution of organic artisanal products.
CASE STUDY

Quasi-instant availability for refrigerated distribution of organic artisanal products.

A manufacturer of organic ice creams and sorbets, based in Yvelines, faces the need to rapidly ship their fresh and fragile products to specialty retail outlets during seasonal launches. With a vehicle availability rate of 99.6% and express loading capacity, our transport team guarantees on-time deliveries even during periods of peak demand, while maintaining cold chain integrity and product quality.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Artisanal production of organic ice creams and sorbets; laboratory based in Yvelines; B2B supply to organic shops in the Paris region.

Volume & seasonality

An average of 8 shipments per month with peaks in the March-July period (+14%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured by tie-down straps and anti-slip mats, total weight between 1,000 and 2,800 kg.

Delivery constraints

Narrow time slots (8 am–10 am and 1 pm–4 pm), tail lift + pallet truck, rapid POD.

Targets

Immediate access to POD/CMR, provide transport visibility

Objectives

All documents available on the DONE Space platform, transport tracking and email notifications on the DONE Space platform, transport cost reduction of over 20%
5
 h
Courbevoie→Arras transit time
918
 €
Example job price (Premium)
168
Number of shipments in 2025
98.29%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Courbevoie
Arras
16x palette EU, 120x80 cm, 7 400 kg
Porteur
5
 h
918
 €
Courbevoie
Cholet
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
6
 h
536
 €
Courbevoie
Tarbes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
13
 h
487
 €
Courbevoie
Marseille
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
13
 h
508
 €
Courbevoie
Zwolle
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
10
 h
552
 €
Courbevoie
Utrecht
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
9
 h
690
 €
Arras
Cholet
Tarbes
Marseille
Zwolle
Utrecht
Courbevoie

Before/after (last 6 months)

-0,12
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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