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Vehicle availability and responsiveness for B2B food event logistics.
CASE STUDY

Vehicle availability and responsiveness for B2B food event logistics.

A major player in corporate event catering in the Paris area, this catering specialist needed to manage activity peaks and last-minute requests for deliveries of meal trays and fresh buffets to B2B events during large gatherings. DONE Deliveries ensured 99.96% vehicle availability and loadings within a few hours, even during peak times, guaranteeing fast and reliable delivery of perishable goods for every important event in Paris and the surrounding areas.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Event catering service provider for companies; main logistics site in Île-de-France; B2B delivery service for seminars and events in the Paris region.

Volume & seasonality

An average of 25 shipments per month with peaks during April-June (+41%)

Units & packaging

EUR-pallets 120x80 cm, 10 units per shipment, secured with tie-down straps and anti-slip mats, average shipment weight 1,200 kg.

Delivery constraints

Fixed delivery hours, loading assistance, rapid POD.

Targets

Eliminate delays, ensure transport visibility

Objectives

99.51% of shipments delivered on time, transport tracking and email notifications via the done space platform, transport cost reduction of over 15%
7
 h
Paris→Nancy transit time
50
 €
Example job price (Premium)
113
Number of transports in 2025
99.51%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Nancy
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
7
 h
50
 €
Paris
Tarbes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
13
 h
539
 €
Paris
Mulhouse
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
11
 h
631
 €
Paris
Le Havre
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
4
 h
568
 €
Paris
Leverkusen
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
9
 h
691
 €
Paris
Dietzenbach
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
9
 h
726
 €
Nancy
Tarbes
Mulhouse
Le Havre
Leverkusen
Dietzenbach
Paris

Before/after (last 6 months)

-0,11
Cost per shipment
-3h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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